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Effective Health Care Program

Interactive Media for Diabetes Self-Management: Issues in Maximizing Public Health Impact (Session I)

White Paper

This conference took place on September 22, 2009, at the Agency for Healthcare Research and Quality in Gaithersburg, Maryland. The conference explored how interactive media can be an effective, clinically significant resource for transforming science into practice through improved communication and decisionmaking.

This sessions presentations addressed issues in maximizing public health impact.

Presentations

Conference presentations are available in streaming video and text formats. For help viewing these proceedings, go to Viewers, Players, and Plug-ins.

Russell E. Glasgow, Ph.D., Presenter

Ronald M. Epstein, M.D., Respondent

Susan Dentzer, Respondent

Biosketches

Susan Dentzer is the Editor-in-Chief of Health Affairs, the nation’s leading journal of health policy, and an on-air analyst on health issues for The PBS NewsHour on the Public Broadcasting Service (PBS). Ms. Dentzer assumed the position of editor-in-chief in May 2008 after a decade as the on-air health correspondent for The NewsHour. Health Affairs, which has been called the nation’s health policy “Bible,” is a peer-reviewed journal that is published bimonthly in print with additional online entries published weekly at www.healthaffairs.org. Based in Bethesda, MD, the journal and the Web site are published by Project HOPE, a health education and humanitarian assistance organization that operates programs in 36 countries around the world.

Disclosures: speakers bureau membership – Washington, Keppler.

Ronald M. Epstein, M.D., is a professor of family medicine, psychiatry and oncology at the University of Rochester Medical Center in Rochester, New York. He also serves as the director of the Rochester Center to Improve Communication in Health Care and of the Dean’s Teaching Fellowship Program for junior and midcareer faculty. Dr. Epstein received his bachelor’s degree from Wesleyan University and his medical degree from Harvard Medical School. He completed a residency in family medicine at the University of Rochester School of Medicine and Dentistry and is board-certified in family medicine and in hospice and palliative medicine.

Dr. Epstein’s research has been funded by the National Institutes of Health, the Agency for Healthcare Research and Quality, and private foundations. In particular, his research has focused on patient-centered care, the influence of patients on clinical practice patterns, and clinician mindfulness and self-awareness as applied to stigmatized topics (e.g., AIDS, somatization, life-limiting illness) and understudied populations. Dr. Epstein has developed innovative educational programs in mindful practice, communication skills, the patient-physician relationship, physician self-awareness, and assessment of professional competence and has outlined the habits of mind of master clinicians. He has published more than 100 peer-reviewed articles and numerous book chapters, editorials, and monographs. Dr. Epstein also has produced monographs on patient-centered care for the National Cancer Institute and the American Board of Internal Medicine. Recently, he demonstrated the effects of a “mindful communication” program on physician empathy, burnout, and clinical care.

Dr. Epstein has the first faculty member at the University of Rochester to be named the George Engel and John Romano Dean’s Teaching Scholar. He is a recipient of the Lynn Payer Award from the American Academy on Communication in Healthcare and has been a Fulbright scholar at the Institute for Health Studies in Barcelona, Spain, and a visiting scholar at the University of Sydney in Australia. He continues collaborations with researchers he worked with at both institutions.

Disclosures: speakers bureau membership – Merck Pharmaceuticals.

Russell E. Glasgow, Ph.D., is a senior scientist at the Institute for Health Research and a codirector of the Center for Health Dissemination and Implementation Research at Kaiser Permanente Colorado in Denver. He received his bachelor’s degree in psychology from the University of Iowa and his doctorate in clinical psychology at the University of Oregon in Eugene. Dr. Glasgow has conducted research on patient-centered health-behavior change and self-management of chronic illness for the past 20 years. Many of his studies have used the RE-AIM model (www.re-aim.org), which permits estimates of the potential impact of interventions on public health. At Kaiser Permanente Colorado, he and his colleagues have developed and validated instruments that assess multilevel support. They also have developed resources to facilitate self-management and assess patient reports to determine the extent to which patients have received health care that is congruent with the Chronic Care Model. Dr. Glasgow has also contributed conceptual articles, empirical reviews of the literature, outcome studies, and methodological papers on assessment, evaluation, and translation of research into practice issues. Dr. Glasgow’s recent work has focused on health technology-aided interventions that can be used in primary care settings and could offer potential for wide-scale dissemination.

Disclosures: nothing to disclose.